FOR THE UNDERDOGS
AFTERDARK: HARDKNOX GEAR - not for everyone. But for those who earn it the hard way
BORING STUFF
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RETURN & REFUND POLICY
Last updated: 9/1/26
We stand behind our gear. Please read this policy before placing an order.
Returns
We accept returns within 14 days of delivery, provided that:
• Items are unused, unworn, and unwashed
• Items are in original condition
• Tags (if included) are still attached
• Proof of purchase is provided
Items sent back without approval may not be accepted.
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Non-Returnable Items
The following are final sale and cannot be returned or refunded:
• Sale or discounted items
• Limited drops (if marked as final sale)
• Gift cards
• Items damaged due to misuse
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Refunds
Once your return is received and inspected:
• You’ll be notified of approval or rejection
• Approved refunds are issued to the original payment method
• Processing time depends on your bank or provider
Original shipping costs are non-refundable.
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Exchanges
We do not guarantee exchanges due to limited stock.
If you need a different size or item, we recommend placing a new order once your return is approved.
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Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service — lost return packages are not our responsibility.
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Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos so we can make it right.
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Contact for Returns
Email: hardknoxgear@gmail.com
Include your order number and issue in the message.
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PRIVACY POLICY
Last updated: 9/1/26
By accessing or purchasing from AfterDark: HARDKNOX GEAR, you agree to the following Terms of Service. If you don’t agree, please don’t use our site.
Use of Our Site
You agree to use this site for lawful purposes only. You may not:
• Violate any laws or regulations
• Attempt to hack, exploit, or disrupt the site
• Use our content or brand without permission
• Submit false or misleading information
We reserve the right to refuse service to anyone at any time for any reason.
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Products & Availability
All products are subject to availability. We may:
• Limit quantities per order
• Discontinue or modify products at any time
• Change pricing without notice
We do our best to display accurate product info, but we don’t guarantee descriptions, colors, or images are 100% exact across all devices.
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Orders & Payments
When you place an order, you agree that:
• You are authorized to use the payment method
• All billing and shipping info is accurate
• Payment is processed securely through Shopify and its providers
We reserve the right to cancel or refund any order suspected of fraud or abuse.
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Shipping & Delivery
Delivery times are estimates and not guarantees. We are not responsible for delays caused by:
• Carriers
• Customs
• Weather
• Incorrect addresses
• Events outside our control
Once an order is handed off to the carrier, responsibility transfers to them.
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Returns & Refunds
Returns and refunds are governed by our Refund Policy, which should be reviewed before purchasing.
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Intellectual Property
All content on this site — including logos, designs, text, graphics, and branding — belongs to AfterDark: HARDKNOX GEAR and may not be copied, reproduced, or used without written permission.
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Third-Party Services
We may link to or use third-party tools and services. We are not responsible for their content, policies, or actions.
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Limitation of Liability
To the fullest extent allowed by law, AfterDark: HARDKNOX GEAR will not be liable for any indirect, incidental, or consequential damages related to your use of the site or products.
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Indemnification
You agree to indemnify and hold harmless AfterDark: HARDKNOX GEAR from any claims or damages arising from your misuse of the site or violation of these terms.
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Changes to These Terms
We may update these Terms at any time. Changes will be posted here with a new “Last updated” date.
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Contact
Questions about these Terms?
Email: hardknoxgear@gmail.com
Brand: AfterDark: HARDKNOX GEAR
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SHIPPING POLICY
Last updated: 9/1/26
This Shipping Policy explains how orders are processed and delivered.
Order Processing Time
Orders are typically processed within 1–5 business days, excluding weekends and holidays.During high-volume drops or promotions, processing times may be longer.
Shipping Rates & Methods
Shipping costs are calculated at checkout based on:
• Location
• Package weight
• Selected shipping method
Available options will be shown before you complete your purchase.
Delivery Times
Estimated delivery times vary by location and carrier. These are estimates, not guarantees.
Once your order ships, you’ll receive a tracking number via email.
Address Accuracy
You are responsible for entering the correct shipping address.
We are not responsible for:
• Orders sent to incorrect addresses
• Packages marked as delivered by the carrier
• Delays caused by address errors
Lost or Stolen Packages
AfterDark: HARDKNOX GEAR is not responsible for packages marked as “delivered” by the carrier.
If your package is lost in transit, contact the carrier directly using your tracking info.
International Shipping
International customers are responsible for:
• Customs fees
• Import duties
• Taxes or additional charges
These are not included in product or shipping prices.
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Shipping Questions
For shipping-related questions, contact:
Email: hardknox@gmail.com
Brand: AfterDark: HARDKNOX GEAR